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Charles L.

1 year ago

Verified

Great software with flexibilitty

The software has a lot of features that you can cast to your needs. Its administration tools are great that give users so much control to manage its functionality.

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Kevin G.

1 year ago

Verified

We're extremely pleased.

Our group manages Risk for a complex private family office and holding company which manages four operating entities. We wanted a tool we could use right out of the box, and A-1 fit our needs perfectly.

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rochelle w.

1 year ago

Verified

A1 Tracker

We selected A1 Tracker for contract, claims, asset, and project management because we found it to be a very robust and equally flexible software. We found it to be more than capable of handling many different scenarios we have to account for in our high-volume business, with complex workflow features, and a variety of users that are both internal and external. We initially thought we would have to search for several different software products to cover all of the requirements we have across our various departments. The integration between these modules in A1 Tracker has been very critical for us, and was a main decision factor in our choosing to go with A1 Tracker. We also found the crew at A1 to be quite competent with understanding our business requirements, and their willingness to invest enough foresight to make valuable recommendations proved to be very helpful toward our end result and how to best utilize the software. Although we don't require much support, we find that their customer support team is consistently responsive to our needs. Implementation went smooth, as well as data import from our older systems which were very outdated and archaic. Pricing of A1 Tracker is well within our budget. In fact, our software licensing and maintenance costs went down because we were able to consolidate other software packages together and replace them with other modules within A1 Tracker. As we continue to grow into the system, we discover new ways we can expand our usage of A1 Tracker to further streamline our operations.

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Greg Y.

1 year ago

Verified

Flexible, Efficient, Well Supported, Excellent Customer Service

We embarked on our software solicitation process and we didn't really know what we were getting into. There are so many vendors out there on the market with different products, all of them are worth looking at to get a fair pictures of what they are capable of. We found that A1 Tracker had the greatest flexibility than all of the others, with so many options to customize things we would had never considered during our initial research. It seemed every time we turned a corner, a new question would come up and our implementation rep at A1 Enterprise already had a solution in place that suited our requirements, and for the price, we fell we got more than what we paid for. Sometimes when customizing our system we had to backtrack a little bit and re-populate data, and that took us some time to get there, by that's by no means a reflection of A1 Tracker or the quality of our support. Probably what stood out the most is throughout the sales process, our rep took a very honest approach and didn't try to "oversell" us on more than what we needed. In fact, quite the opposite, as we were instructed to hold off from adding certain features until after we were more familiar with the system, to ensure we were making an informed decision. Thank you A1 for all your support! Best of luck.

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Elizabeth S.

1 year ago

Verified

A1 Tracker - Contract Administration

It has saved many hours of data entry and is a great tool to keep track of contract and insurance expiration dates as well as overall contract administration.