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Douglas S.

10 months ago

Verified

Business life has changed for the better!

The A1 Tracker has made my work life so much easier since I started working with this program. As an insurance professional, there are so many details that need to be kept on top of at any given time. Anything from a claim that is in progress, to a follow up call with a client, to a client that is late in their payments, the Tracker offers a function for everything. Note being particularly strong with my program skills, not to worry. The service team for the Tracker are available to help all the time even for the most basic issues. I can use the most basic levels of service but I understand that the Tracker has much more to offer a business client. It is just a matter of taking the time to learn what else is available. Highly recommend this product for any business professional.

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Tim H.

11 months ago

Verified

A1 Enterprise Provides Excellent Products & Support

We engaged A1 Enterprise to develop software solutions for a number of groups within the organization. They have proven to be active listeners when working with our subject matter experts and the products developed have enabled these groups to make great strides in more effectively managing their workflow. As the company continues to grow and our needs change we have found the software to be highly flexible and customizable. The ongoing support they provide is excellent and all the costs are reasonable. The LDAP Active Directory and ERP accounting integration and data migration process was well supported, which further streamlined our databases and minimized additional data management overhead. They also provided us with ongoing and customized training for our departments and business units. I give A1 Enterprise my highest rating and would recommend all their solutions.

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Mike H.

11 months ago

Verified

Stellar concept, stellar product, stellar service.

A few years ago we became serious about managing loss prevention (we manage taxi cab fleets and experience a generous number of incidents among our fleets). We hired a professional prevention specialist, but had no uniform or unified way to handle, store, and distribute the seemingly endless reams of information generated by these incidents. A1 Tracker has more then admirably filled the bill. It is a great example of great ROI for a cloud-based SAAS system which has evolved into the core of our accident and loss management. And the tremendous advantage of cloud computing have been repeatedly exemplified when local staff has nary a worry about maintaining databases, servers, patches, networking, anti-malware, etc., etc. What a relief! And Chris has been most helpful in all aspects of initiation and post-sale service. He or his staff continue to be instantly available in the rare occasions that we need assistance.

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Kari B.

1 year ago

Verified

admin opinion

It is very usefull to keep our claims information organized. We can find what we are looking for quickly.

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Chuck M.

1 year ago

Verified

A1 Tracker & Support Exceeded Expectations

We started working with A1 Enterprise back in 2001 to build a small prototype for a customized solution with a different vendor which was to serve as a software model. When the product with the other vendor didn't work out, we eventually circled back to A1 Enterprise and selected them as our primary software vendor for a large-scale company-wide software system to track occupational injury claims, asset claims, and 3rd party liability claims, and produce risk management reports for our executives. They were very accommodating to our needs, and further adapted their program to accommodate additional inter-departmental requirements, including insurance policy tracking, bond management, human resources performance management and reviews, sales & use tax accounting, and legal reporting. They also successfully integrated with our highly complex Oracle/JD Edwards ERP and Active Directory Services (including MS Exchange Server) using a customized integration API. I have been very pleased with the the responsiveness, technical expertise, and flexibility of the A1 Enterprise team, who far exceeded our expectations and the functionality of our other, previously selected vendor.