First, it works reliably. As simple as this sounds, some competitor products do not work reliably, and the solution is to uninstall and reinstall the software. The performance of iDrive has been solid.

I still have some additional settings to make which are all changes I need so 5/5 stars!!

Pricing is very good, providing better value per byte than its main competitors. It does exactly what it says on the box and it does it both smoothly and logically, with a GUI that doesn't take a week to come to terms with.

After having some odd transfer issues with another online file backup service, I switched to iDrive. Initial setup is easy, because I just picked the folders I wanted to backup, set my schedule, and I was done. The previous service had a more complicated method of choosing your folders that involved setting up exceptions. I didn't like it. My home internet service maxes out at 10mpbs upload speeds, which was making my initial backup of over 300gb of files take a long time. I used the iDrive Express service to mail my files in via a hard drive sent from iDrive. That ended up being quicker than the full backup via my internet connection. The price seems more or less in line with other similar services, so no complaints there. My only minor complaint is that the duplicate file cleanup routine needs to be run separately from the actual backup. I feel like that should be part of the backup process. Luckily, that can be scheduled too. Overall, iDrive is a really nice online backup solution.

too time consuming and not well maintained. So many issues