Very helpful staff.

I appreciate the billing by tech and NOT endpoint. Makes it easier to show the value to skeptical clients.Also, the ability to reboot multiple machines simultaniously.

When I first started using Syncro I didn't utilize as much as I do now; once I started to utilize their PSA features and integrated that into my workflow it really improved my operations. There's a lot of functionality with Syncro, and there's a lot that I'm still not using to their capacity.

Overall we are pleased with Syncro, we only use it for Remote control and Patch management currently. Which was super simple to implement. We are in the process of implementing asset management, which has caused some issues that were easily resolved by customer support.

I tried competitors like autotask ou connectwise but syncro is everything i need in the same product.