Introducing Microsoft Copilot Studio: a revolutionary low-code tool that enables you to construct and tailor your own copilots. With Copilot Studio, you gain access to many advanced features, such as bespoke GPTs, AI-driven plugins, and custom topics, all accessible through an intuitive web interface. It encapsulates the entire lifecycle of copilot development - from inception to deployment and management, all in one place. Being a SaaS solution, Copilot Studio ensures that your creations are operational instantly. The platform is built upon the robust foundations of Power Virtual Agents and integrates seamlessly with Microsoft Azure OpenAI Studio and Azure Cognitive Services, offering unmatched efficiency and integration.

Intervy is a cloud-based employee engagement solution that helps streamline corporate learning via artificial intelligence (AI) technology. The platform integrates into Microsoft Teams and allows employees to access learning content directly within their communication workspace. It offers a personalized and gamified approach to microlearning and adapts the difficulty of the lessons based on each individual's progress. Additionally, Intervy provides a library of curated courses on essential topics such as cybersecurity, effective communication, and employee well-being. The platform also enables managers to generate comprehensive microlearning courses by uploading documents or PDFs.

Prime AI revolutionises fashion e-commerce with its groundbreaking suite of AI-powered tools designed to enhance the shopping experience and reduce return rates by up to 29%. Our comprehensive solution includes a Clothing Size and Fit Finder, Bra Size Finder, Shoe Size Finder, Visual Search, and AI Photoshoot capabilities, tailored to optimise customer satisfaction and streamline retailer operations. The Shoe Size Finder provides precise size recommendations using a simple photo of the foot next to a standard-sized object like a piece of paper. With advanced image analysis, it measures foot dimensions to within 5mm accuracy, ensuring customers find their perfect fit. In cases where a particular size is unavailable, the tool offers visually similar alternatives, helping retailers retain sales and reduce missed opportunities. Our Bra Size Finder goes beyond traditional measurements, factoring in breast shape and personal preferences to deliver highly accurate, brand-specific suggestions. Acknowledging the sizing differences across manufacturers, this tool offers tailored recommendations for each customer, boosting comfort and confidence, while simultaneously reducing the rate of returns. The Clothing Size and Fit Finder is engineered to consider not only a customer’s body measurements but also their shape, style, and fit preferences. It suggests the most suitable apparel across a wide range of categories, helping customers make better decisions. If a chosen item is out of stock, the system intelligently recommends alternatives that match both the desired size and style, creating a smooth, frustration-free shopping experience. Prime AI's Visual Search feature revolutionises how customers discover products. Rather than relying on text-based searches, users can upload an image and instantly find similar or matching products. This visual discovery process enhances engagement, prolongs website visit times, and significantly increases conversion rates by showing customers products they are more likely to purchase based on their visual preferences. Our cutting-edge AI Photoshoot technology takes efficiency to the next level. With just flat garment images, retailers can generate professional-quality photos of their products on models, drastically reducing the time and cost associated with traditional photoshoots. This feature ensures that even small businesses can produce high-quality visual content quickly, enabling them to compete with larger brands. All Prime AI solutions integrate seamlessly into existing e-commerce platforms, including Shopify and other popular systems, allowing retailers to deliver a hyper-personalised shopping experience. By improving customer satisfaction and loyalty, Prime AI helps retailers not only enhance user experiences but also provides invaluable data-driven insights for better inventory management, trend forecasting, and targeted marketing strategies. Our AI tools make a tangible impact on reducing return rates and boosting operational efficiency. By cutting returns, retailers save on the costs of shipping, processing, and restocking, while also contributing to sustainability by reducing packaging waste and carbon emissions. This creates a more environmentally friendly retail ecosystem, a growing concern for both businesses and consumers alike. The results speak for themselves. Sport Vision, a leading multi-brand retailer, achieved a 29% reduction in refunds and a 6.2% increase in average order value by implementing Prime AI’s Shoe Size Finder. Meanwhile, Spier & Mackay, a premium men’s fashion retailer, saw a 20% drop in return rates within just one year of adopting Prime AI’s suite of tools, highlighting the efficiency and effectiveness of our technology in driving real-world success. With Prime AI, the future of fashion e-commerce is here. Whether you’re a small boutique or a large multi-brand retailer, our solutions help you stay ahead of the competition!

With My AskAI you can create an AI chatbot using your company's website and knowledgebase content in minutes, without code, then add it to your site to help customers or use it internally to help staff. My AskAI lets you upload entire websites and knowledgebase (updated automatically) to a single AI chatbot that you can then ask questions to and get answers back in plain English. Use our Insights to see what users of your AskAI are asking so you can improve your product, your AskAI, or just see where people are getting stuck. Then customize the look and feel of your AskAI with custom colors, logos, and CTAs on your widget. My AskAI uses a combination of OpenAI's GPT-3.5 and GPT-4 to answer your questions to ensure you don't have to worry about which model to use or pay additional fees. Any content uploaded to My AskAI is private and not used to train any OpenAI models.

Yellow.ai is a leading provider of generative AI-powered customer service automation, dedicated to transforming how enterprises engage with their customers. Our platform enables businesses to create memorable and impactful customer conversations, leveraging advanced AI to enhance customer support and drive efficiency. At Yellow.ai, our vision is to pioneer the future of fully autonomous customer support, offering unparalleled operational efficiency and significantly reducing costs for businesses. Headquartered in San Mateo, California, Yellow.ai is trusted by over 1100 enterprises across various industries. Our esteemed clientele includes globally recognized brands such as Sony, Domino’s, Hyundai, Ferrellgas, Logitech, Waste Connections, Randstad, Tiket.com, Lulu Group International, Papa Johns, Volkswagen, ITC Ltd., and OYO. These partnerships span more than 85 countries and utilize our services in over 135 languages, showcasing the versatility and global reach of our platform. What sets Yellow.ai apart is our innovative multi-LLM (Large Language Model) architecture. Our platform is continuously trained on over 16 billion conversations annually, ensuring that it remains at the cutting edge of AI technology. This robust training regimen enables our platform to deliver elevated customer experiences, tailored to meet the unique needs of each business and its clientele. By harnessing the power of AI, we help businesses build lasting relationships with their customers, fostering loyalty and satisfaction. Founded in 2016, Yellow.ai has grown rapidly, establishing offices in six countries to support our global operations. Our expansion is fueled by significant financial backing, having raised over $102 million from prestigious blue-chip investors. This funding has enabled us to scale our operations, invest in advanced research and development, and continuously enhance our platform’s capabilities. Our generative AI-powered platform is designed to automate a wide range of customer service functions, from answering frequently asked questions to handling complex inquiries. This automation frees up human agents to focus on more strategic tasks, improving overall productivity and customer satisfaction. By integrating seamlessly with existing systems, Yellow.ai provides a cohesive and comprehensive solution that enhances every aspect of customer service. One of the core strengths of Yellow.ai is our commitment to continuous innovation. We are constantly exploring new ways to leverage AI technology to benefit our clients. This includes developing new features and capabilities, refining our algorithms, and expanding our data sources to ensure that our platform remains the most advanced and effective solution on the market. Our focus on innovation ensures that our clients always have access to the best tools and technologies to meet their customer service needs. Yellow.ai is more than just a technology provider; we are a partner in our clients’ success. Our generative AI-powered platform not only improves efficiency and reduces costs but also helps businesses create meaningful and lasting connections with their customers. As we continue to innovate and expand, we remain dedicated to our mission of transforming customer service through the power of AI. In summary, Yellow.ai stands at the forefront of customer service automation, offering a powerful, scalable, and secure AI platform that drives efficiency and enhances customer experiences. With a strong track record of success, significant financial backing, and a commitment to continuous innovation, Yellow.ai is poised to lead the way in the evolution of customer support. Join us as we drive towards a future of fully autonomous customer service, unlocking new possibilities for businesses around the world.

isLucid is a meeting management software for all your employees that helps manage Microsoft Teams video conferencing software meeting information and transcripts with an inbuilt AI meeting assistant. Tasks are transferred to preferred management software such as Atlassian Jira, Azure DevOps, MS Planner, or any other project management/CRM software via Zapier. During meetings, it lets users have real-time voice-to-text transcription, AI task identification, and voice commands. In addition, isLucid meeting software users have multilanguage support with over 30+ languages and dialects. After the meeting, automatic notes become records as meeting minutes that can be accessed at any time. The meeting management software allows you to edit or create tasks as well as share the generated meeting summary document with colleagues. isLucid online meeting software is flexible and allows users to schedule anything to third-party management apps. Teams are always updated with agenda notes and follow-ups. Real-time voice transcription holds everyone accountable for what is said and turns from voice to actionable in no time. Additional features of isLucid remote meeting software include support for Microsoft out calling, 3000+ software integrations through Zapier, and security measures with Microsoft Azure services. Finally, there is flexible deployment: users can deploy isLucid on Azure subscription or SaaS.

Freshdesk Contact Center(formerly Freshcaller) is a cloud-based solution to help businesses elevate their customer experience in an effortless and affordable manner. Deploy a flexible and smart contact center in a few intuitive steps, with zero phone hardware. No matter where your agents connect from they have the right context for personalized customer conversations. Powerful features such as multi-level IVRs, business hours, and holiday settings help your agents manage call volumes without compromising your customer experience. You can reduce your resolution times with advanced and automated routing capabilities and swiftly direct your customers to the right experts. With Freshdesk Contact Center you have a future-ready system with advanced voice bots, speech-enabled IVR, and native voice intelligence features such as post-call transcription. Whether you want to look into your day-to-day operations or need insights to make scaling-up decisions, we have extensive reporting and analytics to ensure you are always in the know. Freshdesk Contact Center integrates with leading CRM and Helpdesk tools, to enable your sales and support teams to work productively.

Haptik is a conversational AI software that helps businesses in retail, finance, travel, hospitality, and telecommunication streamline operations related to contactless shopping, FAQ automation, request routing, and more on a centralized platform. The dialog builder offers predefined templates that allow administrators to build intelligent virtual assistants (IVAs) based on specific business requirements and use cases. Haptik's natural language understanding (NLU) engine enables organizations to automatically detect languages, handle sales and customer queries, and adapt tones based on interaction context. The lead generation module lets users generate prospects, provide data-driven recommendations, and send custom forms to capture lead details. The platform aims to enhance customer engagement by automating processes, such as activation and deactivation of services, bill payments, travel reservations, booking cancellations, order tracking, and registration queries. It also allows supervisors to automatically route complex queries to customer care agents based on relevant skills and monitor agent productivity and efficiency. Haptik offers an API, which enables businesses to integrate the system with several third-party solutions. The analytics dashboard lets managers select specific date ranges to gain insights into conversation funnels, conversion rate, drop-offs, and customer issue trends. Administrators can set up access controls, conduct penetration tests, and handle data encryption, whilst maintaining compliance with GDPR guidelines.

ViaSay is a leading Conversational AI and Customer Experience Automation platform. We allow companies to provide simple and efficient interactions to all of their customers at any time.

INSIDE is an enterprise customer engagement platform designed to help businesses engage with customers through personalized chat, SMS, Facebook messages, and more. With the aim of helping businesses to improve their ecommerce sales, marketing, and customer service, INSIDE provides chat functionality and website monitoring tools to deliver targeted content across digital channels. For eCommerce marketing teams, INSIDE can be used to engage visitors and capture leads through targeted messages, pop-ups, banners, and more, and monitor visitor activity in real-time to identify the most important leads. Visitors can be targeted with personalized messages or content based on their likelihood of purchasing or abandoning their cart, and targeting is based on criteria such as user journey data, geographic location, purchase history, referral data, and more. Campaigns can also be created and managed within INSIDE using tools for creating engaging content, targeting specific user segments, and generating reports on engagement and KPI’s. INSIDE can help customer service teams by providing a live chat platform for handling customer requests, building rapport with customers, and engaging customers from any device. With one-click access to information including position on website, contact history, number of visits, customer geolocation, basket contents, and more, operators have access to all the information the need to accurately assist each customer.