Verified
Fusion User 10+ Years
New planner (LEX) interface is better. We've used Fusion for over 10 years and appreciate the system to document the BC/DR program and plans. We also use it for Risk and Vendor management, testing, and event documentation.
Verified
Fusion - should I do it?
I have worked with several different applications that support the Business Continuity / Emergency Management industry (over 20 years of experience). I have been able to develop key performance indicators to communicate the value of the investment into the application and the BC program. Once you understand how to make customization, it is very easy. The 'customization' have also been able to convert over to the most recent LEX upgrade.
Verified
Connecting the dots: going digital with turn data into information, and into business decisions
The first intent was to get our business continuity management processes configured and managed in a structured and governed way of working. To solve less of standardization was also a key objective. Having Fusion RM operationalized and deployed in all entities in our scope we achieved the key objectives. In the mean time we started to include other domains to use their data (e.g. insurance risk) of an entity. This data became direct and real-time available. Based on this success the FRM platform expanded to an integrated resilience platform as of today. We included an advance threats, other domains with real-time data like security incident, emergency response, crisis management activities, etc etc. Real-time data is available, with an integrated overview of business, IT, insurance, and suppliers with financial values which in the past took too much time to get this insights. This resolved many business issues of delivery, quality and operational excellence. However there is always room for improvement to be faster, accurate, and complete.
Verified
Fusion Risk Management is our primary source to manage our risks
We used to keep everything in spreadsheets, but now Fusion makes it easy to have 1 source of truth when managing our risks.
Verified
Leverages of the Salesforce product and features to create a customizable platform to manage Risk.
The biggest thing we are solving with Fusion is gap analysis for risk and security for the most critical functions and assets for the company.