Horrible. No support. No ability to install on my computer. Almost IMPOSSIBLE to cancel. Terribly confusing instructions. Nothing good at all.

Technically good, administratively a disaster.

I've used it to have a smooth transition to my new laptop and for the most part it allowed me to get all my files in place with a few exceptions but were not a real issue.

We have several mobile users and if you have ever tried normal backup software you know that it can be difficult. With Crashplan it just sits on the system and does what it does best, backup the laptop. No admin interaction is needed. New version? No problem, auto updates if configured. Users can restore a file by themselves.

CrashPlan is simple to use and has a nice interface. I like the variety of backup options it provides. It is completely customizable for your environment.