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Leon C

1 year ago

Verified

Great Product, Amazing Customer Service

This product works great. Back ups occur without VPN dependency, and after the initial back up set, are completely unnoticed. The settings are fairly granular, and the Customer Champions are super helpful with any questions on set up, or maintenance. Code42 is very committed to it's customers, and actively seeks input on issues with it's current versions, as well as suggestions for upcoming releases. The variety of backup storage options, should suit any situation.

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Anonymous Reviewer

1 year ago

Verified

Data protection in an enterprise enviroment

My university has been using Code 42's CrashPlan for nearly 2 years now and the system just keeps getting better and better. The software is a fantastic tool that we put on every single staff and faculty machine to ensure data protections for the inevitable loss of data do to theft, hardware failure, or human error. Thanks to this software we are able to manage all of our user accounts though a cloud based console that give us the ability to make changes to machines that are being backed up as well as monitor the users to ensure consistent backups are being done. This give our IT department a since of security when it comes to data protection. We can restore data at a moments notice whenever needed thanks to this product. The only down side is that when using a cloud based server as opposed to a local server the restore process can take days for anything over 20GB. We had a user with 250GB that needed to be restored and the process took 7 days to get the data back. I understand the limitation when using the cloud based option but it would be nice if the restore speed could be increased a little. Aside from that one issue though the software performs at the level of security and coverage needed for an enterprise environment.

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William F.

1 year ago

Verified

Disappointed at the price increases.

Ok so I have been using this program for over 4 years now and still love it. Really helps to put my mind at ease. Just set it up and tell it what you want to backup and forget about it.

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devaun f.

1 year ago

Verified

Crashplan is always there and running to back up your mac

backups with out fuss

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Cayce C.

1 year ago

Verified

Easy to use backup software

Easy to set up what needs to be backed up. Backup runs automatically.