Verified
Terrible customer service
Terrible. Customer service is non existent. Doesn’t resolve security issues.
Verified
Not satisfied - Not worthy
We experienced that It's doing nothing except monitoring. If you want to pay to see you are infected only, you can. First, we will leave SiteLock and request a refund from Hostgator because it is the provider. Then we will leave Hostgator because they also don't do their job and request additional payment.
Verified
SiteLock is the best!
I run four websites and all are protected with SiteLock. Anytime I have a question, they have 24/7/365 support and I am able to reach someone immediately. I am notified of any potential concerns (if any). They make me feel like family.
Verified
On The Fence
Very quick at detecting malware on your website and warns you about it on time. Customer service readily available with very quick responses. Solutions possibly tailor made (depending on the information you provide them with)
Verified
Horrible customer service, does not care about customers
Sitelock was a good idea at the start as my website was hacked with malware installed on my hosting account, they were able to scan it and ensure that "all" the malware was removed.