al tener una IA con aprendisaje autonomo permite que la empresa cresca de manera exponencial.

For companies looking to enhance customer service processes and offer a better customer experience, Forethought's software solutions can be useful resources. Their AI-based technology has the potential to lower costs and boost productivity, which can aid companies in remaining competitive in the current market.

Contact deflection rates and configurability to improve quality.

Forethought has been praised for its ability to improve the efficiency of customer support operations by automating ticket tagging and routing, as well as providing agents with relevant information to resolve customer inquiries more quickly and accurately

Overall, it's a great product and it helps a lot.