Verified
Response time reduction by 98% due to AI assistant implementation
Our experience is completely positive. After CoSupport AI’s solution implementation, we reduced the response time in our customer service by 98% due to response automation.
Verified
CoSupport AI’s products added value to our business and our clients’ businesses
We were in search of a solution that would integrate into our emailing channels to speed up responses and not be bound by the need for investments while scaling up our customer service. CoSupport Customer, which is an AI assistant for customer service, hit all the goals we had in mind while planning this project.
Verified
Advanced AI Solutions for your Clients’ Inquiries
Working with CoSupport AI is 5 out of 5. They are good at focusing on our needs. Advanced AI solutions (CoAgent and CoCustomer) were implemented quickly. Our team received comprehensive training and starting from day 1 we were able to use the products. So overall, the experience is positive.
Verified
Quick setup, 50% faster ticket processing
Using CoSupport AI’s solution has really changed the game for us, making the support of clients and developers quicker and smoother by fitting right into our CRM. It's been great seeing faster response times and getting thumbs up from our team about the AI's help.
Verified
Data analytics tool for each team member + content creation tool (two-in-one, AI based)
We became the real partners, meaning that the CoSupport AI team was dedicated to our project as if it were theirs. The goals were set properly from the very beginning, which led us to success. According to my team feedback, Label Your Data sales managers, marketologists, product managers and customer support agents use the AI assistant provided by this creative team on an everyday basis, saving time and effort.