Adam B.
2 years ago
Verified
Zendesk Suite User Experience
Great but not as great as Front combined with Monday.
Johan G.
2 years ago
Verified
The support tool with extra everything
We have tried several support tools for best possible support to our customer. Zendesk Suite have everything bundled so you don't need to use diffrent tools
Rob W.
2 years ago
Verified
A good easy to use platform
It's clear and simple to use interface and it's a clearly developed product with a good set of core features, which actually work unlike other platforms.
Jason R.
2 years ago
Verified
Worst Support in Industry
The service before the sale was exceptional. However, we found out too late that the service we purchased is not the service we were shown. There is no way to get support for the product. Everything costs extra.
Ali A.
2 years ago
Verified
Zendesk Suite easy to use
My overall experience with Zendesk Suite has been positive, as it effectively centralizes customer support with a user-friendly interface and helpful automation tools. The platform makes it easy to manage tickets and integrate third-party apps, which improves both workflow and team collaboration. However, as the organization grows, the pricing can become a challenge, especially for accessing premium features.