The ITSM platform is highly customized toward the needs of Higher Education IT Support organizations. Based on the core higher-education customer base, TD is well aligned with these needs, adjusting product features and functionality based on customer feedback.

Everyone we have met is very professional and responsive. The sales team is flexible and listened intently to our issues. The implementation planning and execution was excellent. On time, on budget, and our users are very satisfied with the PPM solution.

Ease of customization and responsiveness of the company.

Switching from doing everything in email TeamDynamix has really made it easy to see where a request is at and make updates so we all know what is going on.

We started using TDX at the height of the pandemic, and I think a lot of us were fearful switching at such a crucial time but the training and resources made the transition smoother than expected.