Good overall

The best parts about IT Glue are the search function, easy to use and very quick and accurate. The linking tool, so you can link passwords to devices etc. The Document creator - super easy to make a step by step document very quickly.

The flexible assets and related items have benefitted the company I work for throughout the years. The many integration options are great, too. We have cycled through many applications throughout the years, but not for our documentation! It serves its purpose well - why change?

The flexible asset system helps you tailor the experience to your individual needs - the default templates were good but being able to easily customize them made them better. The audit log is helpful for seeing changes made in the system and is useful when an employee leaves, so you know what passwords need to be changed. If configured properly, the Chrome extension saves time when logging into various websites. Lots of integrations with PSA/RMM systems.

ITGLUE is an excellent software tool that helps IT professionals streamline their work processes and increase efficiency. It offers a centralized location for storing and accessing important information about a company's IT infrastructure, making it easier to manage and maintain.One of the best things about ITGLUE is its user-friendly interface. The software is easy to navigate, even for those who are not tech-savvy. Additionally, ITGLUE is customizable, allowing users to configure the platform to meet their specific needs.ITGLUE's features are robust, and the software can integrate with a variety of other platforms, such as PSA tools like ConnectWise and Autotask. It also offers excellent security measures, ensuring that confidential information is kept safe and secure.Overall, ITGLUE is an excellent investment for any organization looking to streamline their IT management processes. The software is user-friendly, customizable, and offers robust features, making it an excellent choice for businesses of all sizes.