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Josey P.

2 years ago

Verified

Great product with lots of payment options

Stripe has really helped our business by offering multiple payment methods and by making refunds super easy for us to process. The ability to create unique payment links is also a game-changer!

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Billie S.

2 years ago

Verified

Stripe for Online Business Owners

I really have enjoyed using stripe! I am so grateful for a secure place to take clients payments.

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Doug M.

2 years ago

Verified

Held Hostage to Stripe Internal Processes

Basically as described above: We use Stripe through another party. While Stripe was going through audit verification of our business they put the transfer of our funds on hold. Our cash flow suffered waiting for them to complete their internal business processes. What business does that? They should have continued BAU finishing their processes without impacting our cash flow. Given a choice I would use another provider. I do not want to be held hostage to a providers internal processes and delays that put my payroll at risk.

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Rodel M.

2 years ago

Verified

Extremely Frustrating Experience with Stripe

We've been using #Stripe since October 2021, and initially, everything worked fine. However, things took a frustrating turn when Stripe suddenly labeled our business as "high risk" without providing any evidence and placed an indefinite hold on our payouts. Despite submitting all the requested documentation and proving our compliance, their support team has failed to give any clear reason or transparency behind this decision. This lack of communication has severely impacted our business operations, and it's unacceptable for a company that relies on consistent cash flow. To make matters worse, Stripe doesn’t provide a local contact support number, making it even harder to resolve these issues. Stripe's handling of this situation has been deeply disappointing, and we strongly caution other businesses considering their service.

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Jennifer D.

2 years ago

Verified

This system Needs Improvement

I have been using them for years but the fees can be quite high, the support is lacking