sales automation, projects management, tasks management

Intuitive design and overall clean interface

If you’re a freelancer looking for something to get started very quickly, then Bonsai will be great. If you are growing beyond that, I would consider looking elsewhere. They are not scaling to support that type of customer, and it’s too easy for them to find new ways to grab more money for the same or fewer features, some of which don’t work.

So far, good. Customer service doesn’t have a live chat and responds within a day, which is ok. Again, I’m used to Dubsado which has live support. For the same price, I got better support and more features. However, I didn’t get the ability to enforce contracts, which is really what the switch was for. I can’t say it was an even switch and if the customer service and white labeling matched, I’d be ecstatic.

4.9/5 stars, I can't complain. Bonsai does a great job of getting me paid.